I kind agree. I migrated from Blockstream Green to Bitkey because I wasn't comfortable with some bugs. I don't think they are professionals.
Blockstream has such a poor customer service and doesn’t give a fuck about the customer feedbacks! 👎
Discussion
Yeap, just nuked my wife’s Green wallet as well.
For Bitkey?
Is Bitkey reliable now?
For me it is. I'm loving it. I don't need to care about save seeds anymore.
As far as technology,
Jade uses a new technology called a virtual secure chip, basically breaks your seed up, encrypts part of it and puts in on their server called an oracle. You can create your own oracle if you want. Their oracle does not have the whole seed or the owner. You can keep your own seed words.
BitKey uses multisig, one key on your phone, one on their server, one on the rock device. The one on your phone can be encrypted and saved in your iCloud. You can not keep your own seed words.
I don’t use either so just an observation in tech.