I followed this https://youtu.be/2Z1BzwxdP4I via nostr:npub1rxysxnjkhrmqd3ey73dp9n5y5yvyzcs64acc9g0k2epcpwwyya4spvhnp8
I still had an issue since I have on-chain BTC I’m trying to use to find the channel.
I emailed with support and they offered to hop on a cal with me to resolve so that’s what we are doing soon