Nostr Web Client

I'm now convinced that the call waiting music + the "please hold" message was a deliberate design choice. They'd rather you have an aneurysm listening than you cancel their service 🥴

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Discussion

Dawn 6mo ago

We are currently experiencing higher than normal call volumes, because what we consider to be normal is zero.

megistus 6mo ago

I am under this same assumption! Companies will do anything to reduce churn.

Varangos ☦ 6mo ago

Indubitably, it's the same reason they make it hard to cancel subscriptions on websites. They hope you'll just give up and let the charges keep coming.

Varangos ☦ 6mo ago

Even worse is when they stick you with AI as the only form of customer service. That tells me it's time to find another vendor.