GM
Yesterday I tried to swap some LN BTC for #Monero at exch. There LN BTC swap didn't work for me, don't know why. So I did a swap from LN BTC over Boltz to an on-chain address at exch for Monero. But I didn't receive the Monero to my wallet till now. And what's even worse I didn't save the order ID or bookmarked the site. I guess funds are lost. Fingers crossed their support can help.
Pro tip: Always save your order ID if you use a centralized service and you want to have the slightest chance to get your funds back.