The VA is a hole. When you’re a government liability they’re literally trying to remove you from the ledger.

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I believe it’s a hole by design. My husband and I have tried to get on as volunteers at the VA dental clinic in Atlanta for years. Applied to volunteer every Friday. We have never been disciplined by the dental board or had a complaint, and we have our own malpractice insurance. We can’t get more than an automated response to our applications. It’s disgusting.

Did the automatic reply say “thanks for contacting the government, we’re here to help”

Basically.

Sounds spot on. And you’re core it is absolutely by design.