Perfectly valid question and we agree that multi-vendor multisig does diminish the trust put into a single manufacturer. But when/if we ever allowed support for using other devices alongside Passport, it also requires us to become quasi support for other manufacturers. Imagine we get 60 minutes into a setup with a customer and then (insert HWW brand here) decides to throw a fit and not work as expected. We cannot guarantee the quality or experience those devices offer when going through device initialisation and then coordinating into a multisig vault setup, which is ultimately why we chose not to go down that path.

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Makes sense, thanks for responding. Also, there are other providers in the market that can offer the multi-vendor multisig. Good luck, hope it will be a success!

Thanks!

I'm curious, are those offering it hardware wallet manufacturers?

Not that I know of, was thinking of the likes of Nunchuk, Unchained, Casa.

Ah yeah. Slightly different though, Nunchuk is DIY and the other 2 offer support as their main business prop, which makes more sense.

Nunchuck also offers support nowadays with paid tiers

Text support in-app. Not guided 1-on-1 setup.