It used to.
In the past decade it's been getting worse and worse each year ime.
Discussion
Since Steve died. Say what we like about him, he knew customer experience.
Yup. I honestly think they've just been coasting ever since.
I honestly miss scrappy just-back-from-bankruptcy Apple. 🤣
That's best Apple because it's basically startup Apple. Gotta be creative and standout or die.
Always been a walled garden even somewhat in the iPod era but at least you couldn't argue with the quality and service.
I remember my iPod Nano was faulty a few months past warranty and they just gave me another one anyway.
Now they'll fight you over a clear fault within warranty.