Apple has the best service of probably any company tbh.
Discussion
They have in my experience, but there are certainly horror stories out there. Small boutiques often can do better.
It used to.
In the past decade it's been getting worse and worse each year ime.
Since Steve died. Say what we like about him, he knew customer experience.
Yup. I honestly think they've just been coasting ever since.
I honestly miss scrappy just-back-from-bankruptcy Apple. 🤣
That's best Apple because it's basically startup Apple. Gotta be creative and standout or die.
Always been a walled garden even somewhat in the iPod era but at least you couldn't argue with the quality and service.
I remember my iPod Nano was faulty a few months past warranty and they just gave me another one anyway.
Now they'll fight you over a clear fault within warranty.