I offered to install Linux Mint for someone on a Windows PC (brand new) and before beginning the setup, I verified everything was running perfectly, including the CD/DVD drive, which is now not recognized at all on Linux Mint 22.

Any tips? I have scoured the search engines, Linux forums, Reddit, etc. for weeks. If the hardware was working before install (and I did not move or bump the machine after that)

It's OK if you don't know, I'd appreciate if you please just boost this note 🙏 TY in advance #asknostr #linux #linuxhelp

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When you say verified how did you verify a live disk? Linux sometimes needs some specific setting something like acpi ( totally can't remember what those settings are)

I played several DVDs on it, a few minutes each.

After installing?

No, before, like I said

OK so you verified it how? In windows? On a Linux live disk?

I said...

nostr:note1kxe7l02unnhrtu0e0tq3np8u086gevvqd6dc56ez0mg7s2z5k5qsqrg5pk

OK sorry I didnt quite understand where you were

Did you try using a different live boot of Linux or I'm not sure if its possible on windows but a external install of windows to see it works on those?

Check internally if the connection is loose or disconnected?

It is not a very common thing to happen, but neither is a basic CD ROM driver not discovering your hardware.

Often times we have issues with closed source hardware like webcams and fingerprint sensors, not CD ROM drives.

Does it show up when you do lsblk?

Nope.

😅 it's a mysterious problem indeed... Personally I would be checking random bios settings, sata and power cables and ports (if applicable)

I don't trust myself with cables and ports lol

You should, idiots do it all the time with no reason to trust themselves

But do check the bios when the computer boots up, see if the cdrom drive is detected before the OS starts.

It's not my computer though

Oh you already crossed that border with your linux evangelism! 😂 jk. i always have multiple live CD/DVD distributions to fall back on. not every device has linux drivers. i wish ventoy had an extension to burn isos to disk for those non/UEFI distros/machines...

does the optical drive show up in the bios?

Haven't been able to check yet. I'm in the middle of baking

I run Arch btw, so no horse in this race, but Ubuntu device driver support seems the best out of the box. Give it a try?

That's another place I checked but not thoroughly (just forums). TY

Mint runs an old Kernal and drivers so odds are there is no support for a brand new PC in Mint. Try Fedora, more up to date

I liked Linux Mint Debian Edition but now prefer Fedora more as a stable, performant, and up-to-date system.

The biggest thing that was better on LMDE was ufw for the host firewall management.

I'm doing this for a very non-tech savvy person who's used to Windows 8-10-11, so that's why I went with Mint, but I will check it out

Then Fedora is a pretty good alternative to Mint. The experience is similar with the taskbar and start menu where they will expect

And Fedora 42 with KDE Plasma just dropped a few weeks ago!

was it recognized in the live system?

if yes you might check if proprietary drivers have been installed, consider adjusting the repository source.list file(s)

on Mint there might be a GUI prigram to install proprietary drivers, pls check

Windows is better, Linux is not needed anymore because of WSL2