Turning into a hellthread of questions under his pay grade. 😂
Let's not do this.
I'm all for some manners, but pay your developers adequately and then you can talk to them however you want and they can mute you, if you annoy them too much. And neither side has to really care because the goods have already exchanged hands.
And someone PLEASE get nostr:npub1gcxzte5zlkncx26j68ez60fzkvtkm9e0vrwdcvsjakxf9mu9qewqlfnj5z a 1st-level support person with an #Amethyst -branded npub, to handle this sort of stuff. This thread has turned into one of our leading developers and spec designers asking people if they have tried turning it off and on again and clarifying, if they are even using his product. 🥴
Discussion
For the TL;DR
This thread goes something like this:
Please make sure to adjust your relay inboxes properly.
What's an inbox?
That's.... kind of a long story.
I'm on Apple and I can't find the inbox thingy.
We don't actually build an Apple product.
Well, you work at Nostr, right? It's all the same company.
That's... also kind of a long story.
Are you going to tell me what a inbox is, man, or are you wasting our time?
Forget the inbox, what is a relay?
Lets ask Pablo to send his DVMs over this thread to summarize it. Then vectorize the whole thing, write a few questions and take the answers and formulate that into a QnA.
Would be actually good use of an AI imo ^^
Yeah, the best complete-version is probably
1) Get support person to handle issues and questions
2) Have them maintain docs and scan their convos with AI to suggest additions to the docs.
3) Have a npub chatbot answer questions in threads, based upon the content of the docs.
4) If it can't answer a question, have it respond by tagging the support person in a reply.
Or something like that.
The idea being that the support person provides training material for the AI and the chatbot, and is a "Press 2 to speak to a human." Fallback.
So did they? Try turning it off & on again? 😂
No I'm not doing helpdesk again, some of us would prefer to avoid the murder charge... 😂
