Before the 2000s, most companies overlooked a people-centered approach, and managers often lacked humane leadership. Growing up under the influence of postmodernist thought (even though I was born in the late 1990s), we have developed a disdain for authority, centralization, and rigid structures. We are not robots programmed to simply obey and conform; rather, we value respect and, more importantly, emotional significance. We care about whether the workplace environment is “toxic” to us or whether it fosters mutual growth and shared benefits.

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