Tbf to zbd lol... all of these faucet, surveys, game apps -type companies have some terrible reviews. They all use the same handful of offer walls partners, and they can be very dodgy, some worse than others.

I used to do surveys whilst at work on a couple of similar apps, and they did pay out surprisingly well, but yeah also found pit which of these offer walls dont pay out in the process.

Yes, if you contact customer support, you got your nsec.