I shouldn't be the one having to hit the bleed right (only 95% sure what this is) I used their template for the card and added something in the middle 🤷♂️
Seems like printers have difficulties with the square ones. At first I went to see a local printer but he couldn't do it either. They asked me to modify something. Pretty sure the bleed wasn't right. So I went with the design company itself.. still can't do it.
Anyway.. 😅 I'll probably manage to get a refund so all good