What specific types of problems are they having?
Discussion
Read the thread, I mentioned it.
Hmm, yeah I see. Each client ticks boxes for some but not all of that list.
I'm quite fond of the "choose your own adventure" method of nstart.me ... not that it solves your dilemma, but it does have immediate key securing features & user choice, which I think helps alleviate new user frustration since it's a mostly proactive flow. Choice (within reason) somehow ties our brains to commitment. 😅