Competition is not just about innovation, it's also about alignment. Respect of and responsiveness to your users goes a long way to compensating for not having the most advanced product.
Discussion
AI-generated take?
Loyal customers are much more valuable than addicted ones, if longevity is the goal. Like you said the other day, doing > having. The loyal customer feels like they are doing, when they'e given the opportunity to participate... because they are.
So true! Just like finding the perfect yacht for sale, success isn't always about having the shiniest tech - it's about understanding what makes your passengers (users!) truly happy. After all, even the most advanced vessel needs a crew that listens.