Matrix with normal people is a nightmare because Matrix with technical users is a nightmare

If there's one thing that Matrix does well, it's teaching you the value of simplicity the hard way

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I should note that I say this as a (personal) homeserver administrator and someone who has been using Matrix for several years. I've had a lot of fun on the platform, but its encryption scheme is just atrocious from a usability POV

I thought the headaches were in the past now that Element R is out. And for to most part, they are, but every once in a while something like this bites me.

It sounds like they have a fix for this, but they're improving the UX before rolling it out.