i feel like 75% of being a recovering IT support pro is going "i could file a ticket for this but they probably are as spread thin as i was so i'll just take this as far as I can before the ticket"

and 25% "whyyyyyyyy doesn't this just work, i mean i always made fun of all the people who expected everything to just magically work 100% of the time but this time it's me and whyyyyy"