Replying to Avatar art assoiants

Anticipating and removing problems from your clients is the killer soft skill of knowledge work.

How do you recruit for that? How do you train for that?
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Dimi 2y ago

Hire helpdesk workers. They are used to thinking FOR the user.

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art assoiants 2y ago

I should have clarified that the killer skill isn't solving for problems that are templated.

It's for problems that live in complexity and have no precreated solutions!

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Dimi 2y ago

Yup, sounds like my helpdesk lol

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Dimi 2y ago

Seriously, we pull solutions out of our ass on the fly regularly lol

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art assoiants 2y ago

Y'all are legendary