Replying to Avatar HoloKat

I would not use nostr for customer support communication. The idea that any one rotten apple can alienate my customers and I can’t do much about it does not bode well.
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ODELL 2y ago

IF NOSTR GROWS LARGE ENOUGH BRANDS WILL HAVE TO MAINTAIN A PRESENCE REGARDLESS.

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HoloKat 2y ago

Yeah totally fine for social presence but not for any internal communication. You’d need to run a private relay and have the UI connected to moderation at relay level. Suppose possible but may take time to get.

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hodlbod 2y ago

You can just about do this with coracle's dev version today. No first-class moderation, but easy to implement either in the client or on the relay

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HoloKat 2y ago

Main function you’d need for something like a Slack is to easily remove people from your relay (preferably through client UI)