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Replying to Avatar Derek Ross

**NostrPlebs.com Support Tickets**

Over the past month, Nostr Plebs has fielded well *over one hundred support requests* from either my Twitter DMs, Nostr DMs, or our live support chat on our website. The majority of tickets that we have gotten can fall into 4 categories.

1. The user lost their password and needs it reset.

2. The user is having problems with their ID showing in our directory.

3. The user changed their public key.

4. TYPOS! (Public keys, IDs registered, NIP-05 IDs enter into clients, etc.)

If I had to add a 5th item to the list, I would file it under general usage of nostr itself. So, keep making guides, folks. These are your more tech savvy users that are here now. When the masses come, they'll need your guides the most.

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LIVEFOREVER 3y ago

Uhhhmmm

That’s me 😂😂😂⬇️ … so grateful for your help🤙

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Derek Ross 3y ago

You aren't the only typo ticket :) There's been several. I just figured one out a few minutes ago. He has a SPACE before his ID.

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LIVEFOREVER 3y ago

That person is my people 🤙

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