stay strong fren. i think the inboxes of the people who can solve the problems are just full.. the resources to solve the problems are thin. all in good time, i think we need a few more years to have solutions built to retain, until then there will be lots of churn, for better or worse. it is very tough for the marketing dept during this time.

example: still havent solved the harrassment from spam bots despite them being here every time there is an uptick in users.