That’s insanity. Definitely a scam the hotel or their employees are profiting from.
Discussion
I have the photocopy and was thinking of sending a redacted version to the head office email - but experience tells me I’ll just get one of those , boring replies that they send out to legally distance themselves from any wrong doing , you know the ones I mean ? Dear Anon , thank you for your email whilst we blah blah blah
Yeah, not much you can really do. They’ll just give you the runaround, especially if you live outside the country.