Interesting post.

Why do KYC services cannot give explanations when freezing accounts? Specifically this guy was in Brazil.

Is this the actual law or some kind of secret?

I have had issues like this with other services in different jurisdictions. All KYC services can go fuck themselves.

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Probably to avoid getting sued. Easier to say nothing than to say something stupid.

They should have a public statement they point to when they can't give detailed explanations, like the source of the law. Or is that secret too?

Again, easier to say nothing than to possibly risk something. If you have legit reasons for blocking someone, telling them may allow others to bypass your legit reasons for blocking.

Not defending, but thinking like a company might

I bet they could throw more money at lawyers to fix that problem and they're choosing not to. Profit over morality.

🤷‍♂️ in the end it’s all about numbers

That's a choice too