Nostr Web Client

Idk..

I had 50k SATs "disappear" during transfer from "secure Bitcoin wallet" to "instant payments" wallet through the nostr:npub18ull0tdnj9vugtq259k48szg80al44ta7g4fa85nvj3svaq7kt8s9udcl9 app. The claim retry failed multiple times and an app reset removed the option. They have work to do on the app and in support. Users shouldn't have to use telegram to get support.

ishi 1mo ago 💬 1

Swaps are non-custodial and funds won't be lost unless you lose your keys. Since you deleted your app the recovery is a bit more involved and you'll have to contact us on Telegram.

We have now added an explicit warning not to delete the app mid swap and in our December release we will have support for boltz's swap restore api, which will help in cases where users lose their phone or by accident delete the app mid swap - this flow requires boltz to share their public key. In a future release we will also have metadata backups which will allow recovery without boltz, where we will help you backup boltz's pubkey as well.

Reply to this note

Please Login to reply.

Discussion

captjack 🏴‍☠️✨💜 1mo ago 💬 2

- how dumb to DELETE app or clear browser cache without saving keys/seed/backup externally

- telegram world scam heaven - only advance user can use it - bitches can cry all day for in telegram get 100X scammers conect them

Leviticus Mathew 1mo ago 💬 2

I have the keys. Never said I didn't. The app was failing to retry claim so I deleted and restored. The retry claim function was not restored.

captjack 🏴‍☠️✨💜 1mo ago

ok good 2 know

captjack 🏴‍☠️✨💜 1mo ago 💬 1

also RULE is any app which is SWAP HTLC DEX - there r many other config temp address keys generated which are VALID util swap is completed or REFUNDED - app maker not telling that clearly ahead - most users will no know it

Leviticus Mathew 1mo ago 💬 1

I waited 5 days and it wasn't refunded

ishi 1mo ago

The version you were on had some issues and they've been fixed on the latest 6.3.4

You won't face those issues again.

Since you deleted the app though, all the swap data is also cleared from your device so you need to contact us so we can help you recover. If you prefer any other channel of comms, lmk, we can chat there and I'll help you recover it.

ishi 1mo ago

Agreed. I hate Telegram too bu its got network effect - moat of our early users/ beta testers were already on there, so we started there. We are going to expand into Matrix soon.