Idk..
I had 50k SATs "disappear" during transfer from "secure Bitcoin wallet" to "instant payments" wallet through the nostr:nprofile1qqsr70lh4keezkwy9s92zm2ncpyrh7l6647ly257n6fkfgcxws0t9ncpp4mhxue69uhkummn9ekx7mqprdmhxue69uhkummnw3ez6ur4vgh8xetdd9ek7mpwv3jhvv8qgp0 app. The claim retry failed multiple times and an app reset removed the option. They have work to do on the app and in support. Users shouldn't have to use telegram to get support.
Thanks for the heads up!
damn, i have had zero issues with bull and have used it extensively, i will ping their team
spoke to them, update will be released shortly to fix this bug
funds are not lost since swaps are not custodial, they will be recoverable with update
Hey man! We just closed a big round of clean ups on swaps over the weekend to iron out a lot of minor issues in swaps and it should be a much smoother experience going forward.
Unfortunately integrating support in the app hasn't taken priority since we are a small team and focussed on actual wallet features.
Support on Telegram is very prompt. Someone is always there to take care of you round the clock!
Swaps are non-custodial and funds won't be lost unless you lose your keys. Since you deleted your app the recovery is a bit more involved and you'll have to contact us on Telegram.
We have now added an explicit warning not to delete the app mid swap and in our December release we will have support for boltz's swap restore api, which will help in cases where users lose their phone or by accident delete the app mid swap - this flow requires boltz to share their public key. In a future release we will also have metadata backups which will allow recovery without boltz, where we will help you backup boltz's pubkey as well.
- how dumb to DELETE app or clear browser cache without saving keys/seed/backup externally
- telegram world scam heaven - only advance user can use it - bitches can cry all day for in telegram get 100X scammers conect them
I have the keys. Never said I didn't. The app was failing to retry claim so I deleted and restored. The retry claim function was not restored.
ok good 2 know
also RULE is any app which is SWAP HTLC DEX - there r many other config temp address keys generated which are VALID util swap is completed or REFUNDED - app maker not telling that clearly ahead - most users will no know it
I waited 5 days and it wasn't refunded
The version you were on had some issues and they've been fixed on the latest 6.3.4
You won't face those issues again.
Since you deleted the app though, all the swap data is also cleared from your device so you need to contact us so we can help you recover. If you prefer any other channel of comms, lmk, we can chat there and I'll help you recover it.
Agreed. I hate Telegram too bu its got network effect - moat of our early users/ beta testers were already on there, so we started there. We are going to expand into Matrix soon.
