good morning, it’s been 12 days and Swan Bitcoin still hasn’t processed my withdrawal.

I’m about to start making a lot of noise. we must hold Bitcoin companies to a higher standard.

Reply to this note

Please Login to reply.

Discussion

They just processed mine 2 days ago after about a week. I had to raise hell in support because their status updates were useless.

I’ve been back and forth with their support since this started on July 5th.

most recently told it would be complete by end of last week.

Yeah they didn’t even tell me and then all of a sudden my “batched” transaction came in at 2 am.

It’s probably batched like they said but the communication has been beyond piss poor.

Cory sure seems to be communicating fine on twitter 🙄

This is not good to hear. I expected more from all their dialogue.

Hey Ben, just DMed you

thanks, responded.

Please check dm. We figured out the issue. The btc has been available for a while but your withdrawal record was inside the old account. Need you to re initiate and it will work.

I have responded. The site does not let me withdrawal. Email me.