I don't get it. I made the design on their platform. It should fit the card but it seems like the design is just to big to fit in so they have to cut some sides short.
Discussion
Ah… well then you aren’t hitting the bleed right ;) you should be able to get the specs from them though.
I shouldn't be the one having to hit the bleed right (only 95% sure what this is) I used their template for the card and added something in the middle 🤷♂️
Seems like printers have difficulties with the square ones. At first I went to see a local printer but he couldn't do it either. They asked me to modify something. Pretty sure the bleed wasn't right. So I went with the design company itself.. still can't do it.
Anyway.. 😅 I'll probably manage to get a refund so all good
It’s hard to tell what the dimensions of those cards are but yeah, card companies will have a margin. The prints don’t look particularly crisp either. You might have better luck with stickers.
The bleed is how far the design extends past the cut. So your design might work better with a repeating pattern edge that could continue out past the bleed.