me: My #coldcard I won from a contest is #bricked - help!
#coinkite support: Send us a video
me: [sends vid]
support: What’s the 16 digit invoice ID?
me: I don’t have one, since I won it in a contest
support: We’re sorry but we need the invoice ID in order to issue a replacement.
…period.
end of email.
s.com/r0QRLK@facebook.gif
This is a very sad sorry. #[2]
🤖🌎😂
Update: re. #[0]
#shakepay - the contest runner - took 5 minutes with my case and decided to send me a *new coldcard*, no questions asked
shakepay customer service: 1
#coinkite customer service: 👌
That symbol 👌 means "good" or "okay"
I know you meant it to say zero - just thought id let ya know in case 🤙
