Replying to Avatar nostrnaut

me: My #coldcard I won from a contest is #bricked - help!

#coinkite support: Send us a video

me: [sends vid]

support: What’s the 16 digit invoice ID?

me: I don’t have one, since I won it in a contest

support: We’re sorry but we need the invoice ID in order to issue a replacement.

…period.

end of email.

s.com/r0QRLK@facebook.gif
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nostrnaut 2y ago

Update: re. #[0]

#shakepay - the contest runner - took 5 minutes with my case and decided to send me a *new coldcard*, no questions asked

shakepay customer service: 1

#coinkite customer service: 👌

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nostrnaut 2y ago

#[1]

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ShiShi21m 2y ago

That symbol 👌 means "good" or "okay"

I know you meant it to say zero - just thought id let ya know in case 🤙