It was brought to my attention that only running your self hosted alby hub when you need to use it is a bad idea, because your lightning channel can get closed on you by your partner.
I then rushed to turn on my machine. Booted up my virtual machine where the alby hub desktop was located. Then as soon as I try to open the app it immediately crashes after a successful password authentication. Tried opening it through the terminal to see of there was any error information and there was none. Just repeated crashes.
I then proceeded to install alby hub desktop onto KDE neon natively outside of a VM thinking maybe it was the virtual machines fault, because it was migrated to a more secure base system. Once I got it to work after jumping through dependency hoops to get it started. My balance vanished and all I had was transaction history.
There is no indication that the channel was closed. No warning that it was going to be closed. When I checked my emails there was notifications to turn it on, but no threats that it will be closed.
So here I am. Working with software that either closed my channel, or lost my funds. No indication of when or what happened. Hoping that some indication of maybe it showing up in the on chain wallet someday, but I am not giving my hopes up.
Went to the live chat support. Waited 2 hours for the first response. Then another hour for them to respond to my answers. Only to get told that I am too advanced of a Linux user for using alby hub in a virtual machine. Followed by that they can't be expected to support everything.
They then gave me a copy pasta how to recover your account article, which is not what I needed, nor asked help for. Their very smug reply that made me feel like oh well you are up shits creek. Good the fuck luck getting your bitcoin back.
It was not a shit ton of bitcoin, but it was all of my earnings for wisdom, sweat, and memes on Nostr for several months. It hurts to not go with your gut and not use a piexe of software. Only to then lose everything you earned while getting a condescending virtual slap in the face from your support team.
So with this type of sub par shitty experience what would you expect me to say about self hosted alby hub?
#alby
