This is a nice perspective to have more empathy! 🤙

Also I would say motivation plays a big role as well how much this is true.

I think we shall have this assumption until it is proven to be wrong. Then we will have more empathy, but we won't get frustrated.

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It's also important to remember that empathy and sympathy are not the same thing. One can empathize with someone who, from your perspective, is immoral. But that doesn't mean you therefore sympathize with them.

Good example is hostage negotiators. They're essentially professional empathizers. But that doesn't mean they think the hostage taker is a good person. Etc.

Correct! A third side in a work environment could be progress. For progress, you might need to select a solution. This does not mean you have to sympathize with the other. Although you shall come to a solution, that you both can agree too.