Replying to Avatar HoloKat

Why do otherwise upscale hotels go to such lengths to look nice, but when it comes to small things in the room /suite, they cheap out big time. I mean.. you spent millions making it look awesome and then dropped the ball inside. Why? I will never understand.

Some days I feel like I should get into that business and do it right. Dang amateurs...
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Anony 1mo ago 💬 3

No idea, but first thing that comes to mind: many small frills multiplied by many rooms is hell to maintain to standard, functional, whole, repair/replace.

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HoloKat 1mo ago

all I hear is lack of organization

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Anony 1mo ago

Well, no, not per se. Increasing cost, maintenance, etc. More frills thus more actions, thus easier to miss/mistake/forget. More per room effort, bookkeeping, etc. More that can go wrong or confuse. More that can be screwed with and needs checking.

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KD 🦘 1mo ago

👆🏻This is true.. And employees generally giving less of a shit, under more pressure, with ever-increasing squeeze on margins. It’s managed decline