Worth pointing out that this model solves more than just cart return issues. It also dramatically reduces the chances of you getting a bad cart. The flat spots & damaged wheels generally come from many carts being pushed back to the store in a long train that has to be steered by dragging carts sideways to bend the train.
Discussion
Good fucking point I never thought of that. I’ve seen them literally turn the entire line of carts at once and hear the wheels and metals grind