In the most fiat possible resolution to this month-long ordeal, I found my account manager's boss and emailed him, explaining my frustration. An hour later and the account manager had magically fixed all the account balances.
Discussion
Imagine once settled, that instantly was sent into the abyss of Sha256 into its forever home.
Cell value on excel spreadsheet successfully updated from 500 to 50000
Big boss paid a clerk emergency overtime to do
sed -i '/lopp/s/500/50000/g' customer_funds.txt
They sent a request for JPow to print an extra 50k.
No need, just make a new entry on the excel sheet. Problem solved
What a racket, glad you finally got it resolved
Fiat is magical like that