Are you using a Alby Cloud hosted hub or do you run it yourself?
My alby hub periodically locks for unknown reasons and I have to log into it to unlock it. I think nostr:nprofile1qyt8wumn8ghj7etyv4hzumn0wd68ytnvv9hxgtcppemhxue69uhkummn9ekx7mp0qydhwumn8ghj7mn0wd68ytf39ehxymewv9hxwctwdyhxxmcpr4mhxue69uhkummnw3ez6ur4vgh8wetvd3hhyer9wghxuet5qy08wumn8ghj7mn0wd68yttsw43zuam9d3kx7unyv4ezumn9wshszynhwden5te0wp6hyurvv4cxzeewv4esz9rhwden5te0wfjkccte9ejxzmt4wvhxjmcpz4mhxue69uhhyetvv9ujuerpd46hxtnfduhsz9nhwden5te0wfjkccte9ehx7um5wghxyctwvsq3wamnwvaz7tmjv4kxz7fwdehhxarj9e3xzmny9uq3vamnwvaz7tmjv4kxz7fwwpexjmtpdshxuet5qyvhwumn8ghj7un9d3shjtnndehhyapwwdhkx6tpdshsqgzx2l0739jmazvq4yc8908mtev6v5fygpkmp7qey90w0zay0y6t8ccesg0j is looking into this