how do i get these sats down please? i've tried changing max fee in chanel management but no way anyone help pls @pheonix #Asknostr

https://cdn.nostrcheck.me/532ffa591f42b9ecacee637d06c1e757ce69e0397979527d80c4f636d46a02b0/a7900f0d0c5a6a5ef4732cb394b912e360890c4c19dee7817c6ec50339f2840e.webp

https://cdn.nostrcheck.me/532ffa591f42b9ecacee637d06c1e757ce69e0397979527d80c4f636d46a02b0/03349fab64088d5f310a37ee72be3bb798d4f189fd30fc6f838acc2f6266e718.webp

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Sorry, can you rephrase the question? I can't figure out what you are asking for. Also, I've never seen that zzz icon on Phoenix before.

thank you! i'm from a legal background so i am unable to describe properly but it seem to be funds sleeping (zzz) onchain which will be swapped to lightening if fee is less than a 10k sats for example. i increased fee allowance to 20k but it didn't settle.

I think you should reach out to them via email found on their website. It seems unusual to me.

https://phoenix.acinq.co/support

They do reply 👍

thank you, will do.

thanks a lot. they did and provided a solution.

azteco onchain vouchers i redeemed for about 2 months have not settled in my address.