Unfortunately, we’ve needed to add a note to our Bitcoin checkout that Alby extension does not work. We’ve tried getting in touch with their support, but they’ve been unresponsive on assisting with why they’re the only incompatible extension. We apologize to any customers who use Alby. Please use a different extension to purchase/renew. 
Discussion
Hey. Sorry that might have slipped through. From which address did you send the email then we can look for it.
what's not working? and how did you reach out?
Hey! Had sent an email to support. Initially got a reply. Then tried sending multiple follow-up replies, but received no further response. The issue is that once you use the Alby extension to sign using Nostr account and issue payment from wallet, it must interact with the DOM and prematurely closes the payment modal, which is listening for successful payment. Due to Alby closing the modal, the payment goes through, but not our server-side checks to add folk’s accounts. I had offered to give Alby support a coupon code that’d wave any fee to help test as the Alby extension service worker logs showed no errors, nor did anything on our end in browser dev console or server logs. So, we’ve been a bit stumped by why Alby extension force-closes the modal at payment. Thanks!
You are right. We missed to answer your follow up emails. Sorry about that. We are looking at it right now.
can I test it and see the code somewhere?
I think the prompts actually should only get closed on success. 🤔