I'm losing a fight I didn't even know I was taking part in.

One of the top sales guys at my work recently, proudly, told me how he was now using AI to write his emails as he was fed up with his own "brash style" of writing possibly rubbing people up the wrong way. He then told me that after doing this he got a really nicely worded email in reply, so therefore he must be doing the right thing.

I did point out to him that the person who replied to him with that professional writing style, also likely used AI to write it.

My argument was then, what's the point of you and him even being involved, just get another AI to write up the report and email it to the customer AI to do what it needs to.

The reason that sales guy is so successful is because of his personality. He can be abrupt and demanding, but his customers love that, they see him as someone who will fight for them. His emails are part of that. You learn that if you get a really nice, happy email from him, then you did something he really appreciated.

With AI writing his emails for him, all the personality is lost. The thing that made him popular was being diluted.

He had to agree with me that he would not have many of his clients if he didn't have his "tough but honest" personality, and since 80% of his interaction with them is by email or messaging, that was how he put his style across.

So what's the point of this ramble? Well I didn't convince him.. He walked away saying "yeah sure, but people now expect you to be more polished, everyone uses AI to write their emails, I'd look stupid if I didn't".

Its like we've become lemmings, racing over the edge to our own demise, cheerfully and willingly. I am losing the battle to try and get people I know to stop using AI so much, in offices its becoming a plague, worse, management encourage it, we're doomed. :)

AI has a purpose, I know it can be good, but people are starting to get a little too hooked on the easy mode, convenience thing.