i certainly won't be using their VPN.
But it didn't seem odd to me that they didn't care about supporting monero payment, they're a big normie-facing company. Mullvad and Ivpn and everyone who takes Monero is not.
It does seem weird to me that suddenly, with only 1000 signatures, they're willing to add it in. 1000 signatures on an online petition can't meant much to them.