Sounds like you're in a position to help improve things.
As an amethyst user, my experience has gotten better over time so it's hard to relate to what you're describing. Relays have sane defaults and easy to understand explanations for each category.
Apparently new users disagree. 🤷🏻‍♂️
There remain unhappy paths during onboarding for many apps. Amethyst is not special here. Onboarding remains unsolved.
cc nostr:npub1gcxzte5zlkncx26j68ez60fzkvtkm9e0vrwdcvsjakxf9mu9qewqlfnj5z nostr:npub1w4uswmv6lu9yel005l3qgheysmr7tk9uvwluddznju3nuxalevvs2d0jr5 nostr:npub1nxa4tywfz9nqp7z9zp7nr7d4nchhclsf58lcqt5y782rmf2hefjquaa6q8 amethyst customer may need help. See screenshot in above note.
This guy onboarded long ago.
Could be. I don’t have this person’s npub.
A pattern I’ve seen: user joins, leaves nostr for months/year, and returns.
“Why cant I follow/post/edit relay list” are not uncommon questions upon return.
These may have been the reason for the person to leave.
This is why it’s important to talk to these folks to understand what happened, and how might it be fixed.
