Have you ever tried to give a 72 year, half-blind woman, tech support over the phone after she's (somehow) deleted her wifi network from Windows? I just tried for the last hour without success. Had to call my sis to head over to mum's place to sort this out.
Yes. That is an unfortunate part of my job
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You do remote support?
Just for customers of the company. That age and situation generally requires a trip out to push the wifi button on the router for them.
I can imagine. Cool job though! Driving around pressing buttons 😉
