Replying to Avatar paulo

Ok, I’ll try with a different computer. Could be the usb adapter is what causing this issue.
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paulo 2y ago

Same thing. Connection is firmer on new computer but it still locks itself up.

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Léo Griffo ⚡🇧🇷⚡ 2y ago

Contact the support!

Mine was very simple to set up!

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paulo 2y ago

You sent them an email explaining the issue.

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Léo Griffo ⚡🇧🇷⚡ 2y ago

I didn't have to. With mine was very easy to setup.

I only got the loose connection, a few times, when using the included extension cable. I didn't see it as problem though.

If you are having problems setting up, it might be good to contact the support.

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paulo 2y ago

Sorry, I mean “Just sent”