Dear Designers,
This is a RANT from a dev to designers and UI people. Also, I design and build UIs too, so this is not in bad faith.. But..
You try to spoon feed users. Make the experience for your app so similar to other apps, that they dont feel any friction at all, or atleast thats the goal.
But sometimes you make the experience so similar for the user, that you lose sight of what makes the app different in the first place.
Sometimes the paradigm shift is necessary, instead of taking the challenge to educate the users you try to take the easy route and treat the user like a dumb slop eating machine.
The user is a dumb slop eating machine.
Which is why its even more necessary to create UIs to empower them, not hide away all the hard parts.
Sometimes, the whole point is for them to stop eating sugar.
But all you focus is how you can make brocolli taste more like sugar.
We need more designers and UI engineers to take on the hard part, to help users make the leap from legacy systems to sovereig systems, to educate them in a least effort manner.
But most of the times all we focus on is how to make sovereign systems look more like legacy systems.
And yes, sovereign systems dont need to suck, and dont need to look ugly ot be tremendously hard to use, but they also do not need to be clones of their legacy countetlarts to succeed. We can definitely do better here.
I hope this goes through to someone, just #mytwosats #rant over.
