They act like it’s some trade secret sometimes šŸ˜‚

Reply to this note

Please Login to reply.

Discussion

I think it’s so I can’t order glasses online…….using a ruler in the mirror isn’t quite as accurate šŸ˜‚

I’m sure that’s what it is. It’s so funny. I’ve done the ruler thing in the past šŸ˜‚ They agreed to give it to me today because I bought frames from them. Extortion šŸ˜‚

Yep, I got mine too cause I bought frames šŸ˜‚ Now I’m hopping it doesn’t change for the next 15-20 years!

They always get so defensive when I want a copy of the prescription… ā€œdon’t worry, you aren’t competing with anyone that you can compete against and already got my exam moneyā€

It’s cause they want you to buy glasses there lol

Optician here, 30 years. I don’t mind giving the PD, but will add that services should not be expected to be free.

Btw, happy to answer any Optical questions.

Agreed! And if I pay hundreds of dollars to get my eyes checked and then order glasses from the in house optician then I shouldn’t be hassled about asking for that measurement šŸ˜‚šŸ¤

I agree. I’ll give a PD to people that just walk in, I don’t mind. The problems began to emerge when people would bring in 5 pairs of glasses to be adjusted when Zenni and others became popular. Also, the lenses are poor quality and not well made, so the customer thinks the Rx is off. Now we have to troubleshoot the problem. $