i've ran a lightning node for 5 years and i've never had an issue or major problem. i think lightning is easy.
i also have on-boarded thousands of users that are not technical like me. i've on-boarded people in various locations around the world.
my uses cases and comfort levels are not the same as the other 8 billion people on the planet. if that were the case, we'd have 8 billion nostr users and 8 billion bitcoiners.
we need solutions that work for humanity, not just a few technical people or early adopters.
and because of my real world use cases, i know that on-boarding to lightning is a huge cluster fuck.