Yeah there was a lot of complacency in those 200 years I think. But Amazon's warehouse locations & how they decide what is stocked where... is a big factor.
Discussion
The foundational ideas behind Amazon's business model is, no doubt, revolutionary to retail, but no empire lasts forever. I can't help but wonder how much steam they have left. I imagine quite a bit.
Only as long as their employees will take the abuse. I stopped buying from Amazon years ago because of how they treat their people. Never looked back, and my quality of life didn't even go down.
I was never in denial about that. I've heard the nightmare stories. I was speaking from a strictly objective viewpoint. And Amazon has been quite brilliant with the implementation of their business model.
1. Top-notch customer service
2. An extraordinarily broad array of services
3. Well-placed warehouses over a global region
4. Near perfect trade and delivery routes
5. Many employees
Like I said: 'no empire lasts forever'
Even Bezos said this in a past interview.