Are big sign up forms considered good UX? Is it just me that feel pain when filling them? nostr:nevent1qqsywu3966g74nhcgdt6yefjstjthz03v3ca48ttp4yh8jf7awnahxqprdmhxue69uhhyetvv9ujuam9wd6x2unwvf6xxtnrdakj79t2hpy
Discussion
Terrible.
And I feel cheated when filling out a lot of small wizard steps just to find in the last step that they want some information from me I don‘t want to share.
could so yes, but there's also the xp that looks anxiously over the field to fill and the next one: "can't believe the thing just asks for a shot of my retina eye and that's it!"
If you have to ask…
Multi-step better than one giant form unless you’re a power user or certain niche. Depends.
Yea but it is what it is, I don’t make the rules 🤷♂️
Tons and tons of data to support multi step working a lot better than giant forms
What data? In which way it is better? Maybe it "converts" more?
Doesn't mean it isn't a dark pattern. Shotgun KYC is also very good at converting users into KYC mode than upfront KYC, for example.
If "better UX" is defined to be "what converts more" than we should stop using these concepts.
People hate long forms but they don’t mind steps. I prefer steps vs one giant form. It’s not a dark pattern. There is psychology involved but so does the rest of your daily life that you may not be aware of
Where else in the "rest of my daily life" is "psychology" involved?
The moment you wake up and begin interacting with the world, someone somewhere made a decision for you and decided how the thing they touched would impact your life. Your life was designed by all the humans around you - the layouts of the roads you travel, the placement of signs, the design of your coffee machine, the color of packaging of your food, the design of the label on your milk, the arragnement of products in retail stores, the layout of places you shop, the pricing of all products, the design of the menu at the restaurant you eat, the pricing of those menu items, the layout of your workplace, the design of your desk, the very screen you are typing this into, the public transportation you take or watch go by, the education you recieved, the healthcare you are provided and the choices or lackthereof, how you are markted to, the way people communicate with you, the public spaces you visit on weekends. Every single thing you touched was intentially created the way it was all rooted in human psychology. Even the reactions on this note that trigger you to respond to it.
💯 correct
In an anarco-capitalist framework, those decisions are based on what best serves your needs otherwise it would not last.
As we used to say here, I think now you have traveled in the mayonnaise.
🤔
You're talking as if the chaos that the world is had been conceived my some illuminated mind based on the latest academic psychology research to be exactly like it is -- and not the reality that it is like that because of ton of different decisions, most of which were not at all based on any psychological research (or maybe based on what the person decided thought was a good idea with no real evidence for that), and even if some were and even in the unlikely case that these researches were correct that would make very little difference since that decision would instantly get mixed with the rest of the decisions in completely unpredictable ways.
Perhaps multi-step signup forms, with the ability for a user to skip ahead to view what is in the other steps before returning to the beginning, is a happy medium.
People take for granted the fact that today’s world is much much much nicer than the world humans occupied for the majority of our existence. Spoiled by convenience, always looking for something to complain about. Yes, there is madness and “I guess this works good enough” but much of what we call modern living is in fact constructed through specialization. Obviously not everything you interact with was created with our approval in mind but much was. The direction the door opens, the design is the handle - small things we never think about were thought of for us.
Actually, this is an interesting point, the ethic of the goal.
A typical dark pattern is to engage the user with ongoing activities, to the point where he feels that he spent so much energy that it is "more convenient" to complete the process. Multi-step is perfect for this use case.
yes
Detest them.
I extensively tested the two typical models (one page vs. steps) in the ecommerce checkout area and the one-page version won out; I assume this is related to the fact that the user has a clear picture of what he is being asked to fill out and therefore has a better understanding of the entire process. The single step is also perceived as faster. I suppose both effects are amplified when the required data is unknown beforehand.
In addition, multi-steps version is technically more complicated and often it is badly supported, with a lot of problem in the back actions.
But, as always, it depends, your mileage may vary depending on the specific case.
Thank you. I don't know what you're calling by "win". Does the big page convert more? I think it is more honest, at least.
Yes, fewer abandoned checkouts, therefore more conversions.
If I were to revise it now, that the shipping/payment complexity is increasing with many options, probably I would use some sort of accordion to compact the space a bit, while manteining visibility on the path with a sensible preview.
As a user, I like multi-step but I want to know it’s multi-step before I start and how far there is to go before and as I’m doing it.
My post wasn't a defense of multi-step forms, by the way, multi-step forms are worse than big forms.