Subnostr

Hey devs, if you suck at communicating with people, have someone else do your customer interactions. You shouldn't be yelling at people having problems with your software in a public forum if you want to maintain a professional air and actually have folks use your product.

Cameri🐦‍🔥 1y ago

Depends how much the product costs

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Discussion

TheRupertDamnit 1y ago

Nah. It shouldn't. People deserve basic respect.

ManiMe 1y ago

But it does.

Zero income $ = Unfunded open source projects can’t afford a PR hire. Good luck with that dev team. 👍🏼

Making profit $$ = Some small businesses and funded startups might care about customer satisfaction enough to invest in a PR team that actually listens. 🤔

Big Tech $$$ = Software that MOST people use on a daily basis has no relationship with customer feedback. They make it. We buy it. End of story. 🍎

And also … closing the customer feedback loop in any meaningful way is HARD.

TheRupertDamnit 1y ago

I get it, I really do. But like, common decency goes a long way toward problem solving because hot tempers do not an easy solution make.

ManiMe 1y ago

This is why we have Nostr. To cool those hot tempers with a few friendly faces.

TheRupertDamnit 1y ago

You aren't wrong, buddy.