You're trusting the moderators to resolve disputes correctly so you don't lose money. They are anonymous.

With that said, I use it all the time and was never scammed by other users. The threat of trying to scam and getting caught and losing the security deposit is big enough that no one tries to scam.

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I have been actively using Bisq for more than a year (selling btc) with no scams, but recently was hit by two SEPA chargebacks from two different people and Bisq onion addresses.

Still trying to understand what happened, my bank is slow to explain ...

Did you lose money on that?