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SweedWick
4bb45f312d179c255216f26370dddf767fb3b5b45d94e67ab2b69d976d0288a8
Bay Area Bitcoiner, dad, pets galore, enjoying being a part of the Nostrevolution.

Seems Elon is getting nervous about the financials, realizing he can’t get *his* ideas implemented without centralized control, struggling with removing the bots, responding to the lingering effects of Choke Point 2.0, or even some variation of all of the above.

Happy BPD! #bitcoin

Dogs are awesome. The older I get, the more I want to live like a dog. My tribe is important…my pack is where it’s at.

GM! Raised some fiat for a great cause last night. #bitcoin is still early- no mention of Bitcoin or similar in the traditional fundraising world.

Replying to Avatar Mandrik

Ever wonder what it was like working for a Bitcoin company in the early days? Did you know users back then were part crazy, part generous?

I started working at BitInstant late 2012, which allowed people to buy Bitcoin with cash. In the fall of 2013, I joined Blockchain(dot)info (BCI). The early days at BCI is what I want to focus on here.

BCI was the biggest non-custodial web wallet & the most used block explorer. I wore many hats as the first employee, but my main job was handling the support tickets.

My first day at BCI was chaos. I logged into Zendesk and saw THOUSANDS of tickets as old as January 2013. There was one guy, Ben Reeves, doing everything since inception. Support wasn't the highest priority.

After initially feeling overwhelmed, I decided to clean things up. I closed all tickets older than a few weeks, and included a message apologizing for the lack of response. I assured people this would no longer be the norm, and to open a new ticket if their issue was ongoing.

I had free reign over my job, and became obsessed with making sure users received help in a reasonable amount of time. It started as a goal to respond within 24 hours of a new ticket, which turned into 12 hours. Within a few months, the average response time was down to 2-4 hours, only because I had to sleep at some point! 😂

I didn't realize how little I knew about Bitcoin until I had to answer tickets about the Bitcoin network itself. After all, we weren't just a web wallet, but a block explorer! I spent many late nights digging around on BitcoinTalk, trying to learn more, so I could help users with their questions. Learning about Bitcoin back then wasn't impossible, but it wasn't easy.

Many early users were shocked to receive a response to their questions. To hear back so quickly was unheard of. There were many Bitcoin projects back then, but most didn't have dedicated support staff. If you received a response, it would be from the founder or some other developer. These guys didn't have the resources to tackle support, especially in a timely manner.

I quickly learned about the generosity of bitcoiners. Many users requested a btc address from me so they could send a tip for the help provided. Even when I told them it was unnecessary, as I was a paid employee, they insisted on tipping.

Many of these users were nuts. 😂 Here's an example that didn't happen frequently, but it happened:

A user opens a ticket during the time I'm actively watching the queue. I see it come in, respond within minutes with a solution, and he insists on tipping. I'm like, "Bro it's cool, don't sweat it," but this madlad won't leave me alone until he tips me.

I look at my tip jar - 0.5 BTC, which is worth a few hundred USD at the time. WTF, ARE YOU INSANE?! 🤯

Part of this generous attitude was about saying thank you, but I believe a bigger part was about the early proliferation of Bitcoin.

We preach the HODL mentality today, but Bitcoin wouldn't be what it is without the generosity of early adopters. So many bitcoins were given out freely so people could learn about it firsthand.

I believe many of the tips I received were from people who, at one point, also received free btc. It felt wrong to HODL these tips, so I paid it forward. I purchased work related items so I could do my job better. I tipped people on Reddit. I donated towards bitcoin-backed fundraisers, including when Andreas fundraised for Dorian Nakamoto. I did everything I could to keep that spirit of giving alive.

The landscape today has changed, but that spirit of generosity lives on. The best example is zapping on Nostr, where people are tipping each other via LN for posts and comments. It's beautiful to see!

Thank you, early adopters, for your generosity. You're a big part of why Bitcoin is what it is today. 🧡

Be kind, be generous, and be a little crazy. 😄

Word! Great story. A Bitcoin Parable. Thank you.

Oh dear, the bank has been busy. Glad we’re focused on the dangers of #bitcoin

And… what’s the alternative? Especially with a few Billion folks around. We haven’t really tried the whole Govt-without-the-printing press just yet, so that’s where I’m focusing my blood, sweat and tears of hope #bitcoin

Just like fast, easy, cheap… pick 2. May need to pick 3 of the 4. At the same time, it’s on us to help build the community we want to see. One #bitcoin at a time.

There’s an art to reading headlines, but they can give you a very good sense of how the Propaganda machine is reacting.

Inflation and China are the new bogeymen, reinforced daily in headlines across our screens.

In some ways, it might also be viewed as simply contributing to building a resilient community (physical and otherwise).

This looks a little different to each, each person, family and community, and we need to be talking about what are the needed elements… I’d say #bitcoin is one. And #Nostr. Some elements require greater degree of coordination. Our new ingredient is the ability to coordinate value across space and time without a central authority. The central authority now becomes our Community. Pretty freaking exciting. What’s next?!?

GM to all the Mom’s out there! Just had the fortune of attending a High School track meet - and there’s nothing more exciting than a high school relay race, with the parents and teammates going bonkers and the student-athletes so focused. It’s a beautiful experience. No yelling, ref-baiting or jeering. Just the teams all going against the clock. It reinforces the preciousness of every millisecond. #bitcoin